Paul Dupree at Unison Consulting
become one with your customer
Improving self-awareness with the Johari Window
The Johari Window describes a fundamental process for improving emotional intelligence. Developed in the 1950s by American psychologists Joseph Luft and Harry Ingham, the model is especially relevant with today’s emphasis on improving ‘soft’ skills — behavior, empathy, cooperation, collaboration, inter-group development and interpersonal development. · Read more →
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10 appreciative things you can start doing today
Many find Appreciative Inquiry transformative — changing the way our mind perceives the world. Choose one of these appreciative practices and try it once a day for a week. At the end of the week ask yourself, “How do I see the world differently?” Then continue the practice for two weeks. · Read more →
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Steve Jobs: Inspiring us to be extraordinary
Since the passing of Steve Jobs, I’ve been wondering, what does it take to be extraordinary? Extraordinary may be easier to achieve when the focus is creating and delivering products that delight customers. Two former Apple employees give us a glimpse into creating extraordinary products. · Read more →
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Videos now on view
Our video library is now online. Over 95 titles can be found in Resources. Here are some of Paul’s favorites. · Read more →
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Oprah’s 25 years of lessons learned
On her final show, Oprah shared her greatest lessons and hopes for her viewers. In this series of posts, Paul highlights ten lessons Oprah learned, along with his related and unrelated thoughts and stories. · Read more →
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Key learnings from Daniel Kahneman: Thinking, fast and slow
From a lecture by Daniel Kahneman, presented by Skeptics Society at CalTech, Sunday, November 6, 2011. In Thinking, fast and slow (2011), Kahneman takes us on a groundbreaking tour of the mind and explains the two systems that drive the way we think. System 1 is fast, intuitive, and emotional; System 2 is slower, more deliberative, · Read more →
Key learnings from Steven Pinker: The better angels of our nature
Faced with the ceaseless stream of news about war, crime, and terrorism, one could easily think we live in the most violent age ever seen. Yet as New York Times bestselling author Steven Pinker shows in this startling and engaging new work, just the opposite is true: violence has been diminishing for millennia and we may be living in the most peaceful time in our species’s existence. For most of history, war, slavery, infanticide, child abuse, assassinations, pogroms, gruesome punishments, deadly quarrels, and genocide were ordinary features of life. But today, Pinker shows (with the help of more than a hundred graphs and maps) all these forms of violence have dwindled and are widely condemned. How has this happened? · Read more →
Redefining “best,” part 2
I just completed a second music composition project for 2011 after a 30-year hiatus from writing. Learning to live with ambiguity shows up again, plus more shifting my identity from what I do to who I am, as in “I am enough.” Ah, the saga continues. · Read more →
