“In the Babemba tribe of South Africa, when a person acts irresponsibly or unjustly, he is placed in the center of the village, alone and unfettered. All work ceases, and every man, woman and child in the village gathers in a large circle around the accused. Then each person in the tribe, regardless of age, begins to talk out loud to the accused, one at a time, about all the good things he has done in his lifetime. Every incident that can be recalled with any detail and accuracy is recounted. All his positive attributes, good deeds, strengths and kindness are recited carefully and at length. The tribal ceremony does not cease until everyone is drained of every positive comment s/he can muster about the person in question. At the end, the tribal circle is broken, a joyous celebration takes place, and the person symbolically and literally is welcomed back into the tribe.” — Walker, Alice. (2001). Sent by earth: A message from the grandmother spirit after the bombing of the World Trade Center and the Pentagon. New York: Seven Stories Press.
advertising ambiguity apple appreciative-inquiry arts-marketing assessments attention-deficit-disorder audience-development authenticity blog-production blogs brain brain-fitness brainstorming brand-design brand-strategy branding business change change-management change-resources collaboration color color-palettes command-and-control communication complexity continuing-education creativity culture culture-change customer-experience customer-loyalty customer-needs customer-service customer-values decision-making design design-process design-theory design-thinking dialogue down-economy e-marketing email emotional-intelligence emotions-in-advertising employee-engagement entrepreneurship ethics event-marketing evolution facebook failure feedback fundraising genographic-project google group-effectiveness happiness ideation infographics information-architecture innovation inspiration interpersonal-communication ipad iphone leadership leadership-development leadership-styles learning-styles lessons-learned life-purpose listening marketing marketing-strategy meditation meeting-design mindfulness music neuroscience newspaper-design non-profits orchestras org-change org-culture org-development personal-growth personal-mastery planning positive-emotions positive-psychology powerpoint presentations productivity professional-development psychology purpose questions redesign reference relationships research resources search-engine-optimization self-organizing simplicity social-construction social-media social-media-strategy social-networks software spirituality startups statistics storytelling strategic-planning strategy strengths style-guides success sustainability systems-thinking team-building team-development teams teams-high-impact thinking tips tools top-ten trends trust twitter typography values videos visualization web-design web-typography web-usability web-writing web2.0 writing writing-reference