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Thoughts at the inter­section of business strategy & customer insight, lead­ership devel­opment & orga­ni­za­tional change, collab­o­ration & inno­vation, branding & communications.

13 06, 2011

Oprah’s lesson 3: Everything you done to me already done to you

Mon, Jun 13, 2011|Filed in: Paul's blog|Topics: , , , , , |Comments Off on Oprah’s lesson 3: Everything you done to me already done to you

For every action there is an equal and opposite reaction — articulated to perfection by Miss Celie in The Color Purple: Everything you done to me already done to you. It is the Golden Rule to the 10th power. Paul's response: Expanding the Golden Rule.

1 06, 2011

What is my intention for this conversation?

Wed, Jun 1, 2011|Filed in: Exercises, meeting designs & questions, Paul's blog|Topics: , , , |Comments Off on What is my intention for this conversation?

I have a friend who will want to talk and he'll tell me why. Often he's asking for me to just listen while he talks something through out loud. By stating his intention, it makes it easier for me to understand what I'm asked to do and decide if and when I can participate.

17 05, 2011

I’m a hypocrite and that’s ok

Tue, May 17, 2011|Filed in: Paul's blog|Topics: , , , , |Comments Off on I’m a hypocrite and that’s ok

To say to someone, “you’re a hypocrite” is about the nastiest thing I can say. The taboo of hypocrisy is so dark and foreboding that I refuse to look at my own hypocrisy. Now research on the brain reveals that our inconsistent behavior is a fact of life. If hypocrisy is a natural state, could we all “chill out” about the horrors of being hypocritical?

4 04, 2011

Lessons learned from project startups: Ask more questions

Mon, Apr 4, 2011|Filed in: Paul's blog|Topics: , , , |Comments Off on Lessons learned from project startups: Ask more questions

It's the end of a project and the work group or team is evaluating their results and considering what they would do differently. Often, a question not asked at the outset of the project might have improved the outcome if asked. Questions asked to clarify and gain agreement are often skipped as teams, eager to get down to business, jump directly into the "doing."

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