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20 09, 2016

The 40 best Google fonts

Tue, Sep 20, 2016|Filed in: Bookmarks|Topics: , , , |Comments Off on The 40 best Google fonts

From Typewolf: These are the 40 best free web fonts available on Google Fonts, in my humble opinion. They are all open-source and 100% free for commercial use. This collection focuses on typeface families from reputable type designers and foundries that contain multiple weights and styles. I’m purposefully avoiding single-weight display faces as they have limited usefulness in real-world design projects. · Go to The 40 best Google fonts →

20 09, 2016

When and how to create customer journey maps

Tue, Sep 20, 2016|Filed in: Bookmarks|Topics: , |Comments Off on When and how to create customer journey maps

From Nielsen Norman Group: Journey maps combine two powerful instruments—storytelling and visualization—in order to help teams understand and address customer needs. While maps take a wide variety of forms depending on context and business goals, certain elements are generally included, and there are underlying guidelines to follow that help them be the most successful. · Go to When and how to create customer journey maps →

20 09, 2016

Design thinking 101

Tue, Sep 20, 2016|Filed in: Bookmarks|Topics: , |Comments Off on Design thinking 101

From Nielsen Norman Group: What is design thinking and why should companies care? History and background plus a quick overview and visualization of 6 phases of the design thinking process. Approaching problem solving with a hands-on, user-centric mindset leads to innovation, and innovation can lead to differentiation and a competitive advantage. · Go to Design thinking 101 →

20 09, 2016

Eight ground rules for great meetings

Tue, Sep 20, 2016|Filed in: Bookmarks|Topics: , |Comments Off on Eight ground rules for great meetings

If you want your team to be effective, you need meeting ground rules — and you need agreement about how to use them. Many teams that have ground rules don’t regularly use them. But having rules in place that you consistently enforce can significantly improve how your team solves problems and makes decisions.

There are different types of ground rules. Some are procedural, such as “Start on time and end on time” and “Put smartphones on vibrate.” Procedural ground rules are useful but don’t help your team create productive behavior beyond, say, everyone being on time and having their smartphones on vibrate.

Other ground rules are abstract, such as “Treat everyone with respect” and “Be constructive.” These rules focus on a desirable outcome but don’t identify the specific behaviors that are respectful or constructive. As a result, abstract rules create problems if group members have different ideas about how to act respectfully. For some group members, acting respectfully means not raising any concerns about individual members in the group; for other members it may mean the opposite.

Behavioral ground rules are more useful. They describe specific actions that team members should take to act effectively. Examples of behavioral ground rules include “make statements and ask genuine questions” and “explain your reasoning and intent.” · Go to Eight ground rules for great meetings →

26 08, 2016

Bryan Stevenson: We need to talk about an injustice

Fri, Aug 26, 2016|Filed in: Videos|Topics: , , |Comments Off on Bryan Stevenson: We need to talk about an injustice

From TED: In an engaging and personal talk — with cameo appearances from his grandmother and Rosa Parks — human rights lawyer Bryan Stevenson shares some hard truths about America’s justice system, starting with a massive imbalance along racial lines: a third of the country’s black male population has been incarcerated at some point in their lives. These issues, which […]

28 07, 2016

Dr. Sam Alibrando: The 3 Dimensions of Emotions

Thu, Jul 28, 2016|Filed in: Bookmarks|Topics: , |Comments Off on Dr. Sam Alibrando: The 3 Dimensions of Emotions

A new book from Dr. Sam Alibrando—a clinical psychologist, organizational consultant and speaker. The 3 Dimensions of Emotions is a new way to understand emotional intelligence and find your relational “sweet spot”—the dynamic intersection of power, heart, and mindfulness. · Go to Dr. Sam Alibrando: The 3 Dimensions of Emotions →

28 07, 2016

The becoming principle

Thu, Jul 28, 2016|Filed in: Bookmarks|Topics: , |Comments Off on The becoming principle

As adults—in the workplace and elsewhere—when we’re asked to do something we’ve never done before, when we need to grow beyond our current capabilities, we can tap into what we naturally did as children, and perform our way to who we’re becoming.

For adults, though, play, performance, and pretending can feel anything but natural. We got the message in a myriad of ways as we left toddlerhood: Play is for kids, not for big people. We’re supposed to color inside the lines; know the correct answer; understand how to behave and fit in. And there’s no denying the importance of that learning—obviously we need to learn how to safely cross the street, say our ABCs and wake up an iPad. But this need to get it right eventually takes over. We learn what we need to in school and by the time we get into the job market, the support we got to learn developmentally as children is long gone. As an adult, it is embarrassing to not know. There are repercussions if we don’t get it right. We feel stupid, and we make others feel stupid if they don’t ‘have it together.’ Many (most?) of us get stuck being ‘who we are’—as defined by ourselves and others—whether that’s our personality (and the initials that we’re assigned by the psychological tools that assess it), what kind of job we do or career we can have, if we’re confident or insecure, and more. Without realizing it, we’ve gotten ourselves in a non-developmental box where there’s not much room for new learning, growth, or experimentation.

But it doesn’t have to be that way. · Go to The becoming principle →

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