From Roger Schwarz: Have you ever used the "sandwich approach" to give negative feedback to your direct reports? You sandwich the negative feedback between two pieces of positive feedback. It's a common method, but the sandwich approach may be undermining both your feedback and your relationships with your direct reports.
From Harvard Business Review: Moody, erratic, eccentric, and arrogant? Perhaps — but you can't just get rid of them. In fact, unless you learn to get the best out of your creative employees, you will sooner or later end up filing for bankruptcy. Conversely, if you just hire and promote people who are friendly and easy to manage, your firm […]
From NY Times Magazine: Organizational psychology has long concerned itself with how to design work so that people will enjoy it and want to keep doing it. Traditionally the thinking has been that employers should appeal to workers’ more obvious forms of self-interest: financial incentives, yes, but also work that is inherently interesting or offers the possibility for career advancement. […]
From FastCompany: Design thinking is a process of empathizing with the end user. Its principal guru is David Kelley, founder of IDEO and the Hasso Plattner Institute of Design at Stanford (otherwise known as the d.school), who takes a similar approach to managing people. He believes leadership is a matter of empathizing with employees. In this interview, he explains why […]
Chronicling a time period up until the first units and software began to ship, the documentary describes the multiple challenges Jobs faced in building NeXT, motivating his employees and creating a polished product.
From strategy+business: Managers are taught to work with limited resources, but what if those limitations were removed? An unusual management technique inspires business teams to envision — and achieve — breakthrough results.
From Guy Kawasaki in Leader to Leader Journal: Keep bakatare in mind whenever you are tempted to think your disenchanted employees will somehow magically enchant your customers. Bakatare: Japanese word meaning “stupid” or “foolish”
From FastCompany: We know — you're totally, utterly indispensable to your business. Right? Think again: Here are 10 reasons work is better off without you for awhile. Now skeedaddle.