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From Cris Wildermuth: Listen as Meg Wheatley discusses what happened since she published Leadership and the New Science. The role of “walk outs walk ons” in creating change, the type of leader who is really needed in today’s world, the dangers of “hope.”
TED (Technology, Entertainment, Design) annual conference brings together the world’s most fascinating thinkers and doers, who are challenged to give the talk of their lives (in 18 minutes). The best talks and performances are available online for free. Pop!Tech is a one-of-a-kind conference, a community of remarkable people, and an ongoing conversation about science, technology and the · Read more →
At the 2009 Pegasus Conference in Seattle, Washington, John Seely Brown presented Rethinking the Organization: From Scalable Efficiency to Scalable Learning. In this clip he tells us why he’s optimistic about the future: the human impulse to collaborate and build on each other’s creativity. · Watch video →
What are your strengths? How would you like to use your strengths in this experience? What do you need to do your best? How can we support you in bringing your best? What do you want from this experience? What do you know about yourself in work groups? How do you best show up? What concerns do you · Read more →
Several colleagues and clients have asked about places to recharge, regroup and rejuvenate. Here’s a list of continuing education opportunities for change agents, leaders, creatives and everyone coping with the complexities of life. · Read more →
No time for reflection, beeping BlackBerrys, and a grind-it-out mechanistic process. Where’s the time for fun to build creative, motivated teams?
Client loyalty expert Andrew Sobel writes about a team that learned to deliver the highest-level of performance while having fun at a legendary scale — the Beatles. Four ordinary guys found a way to achieve extraordinary artistic and financial success and have a great time together while they were doing it.
Sobel has distilled 10 principles for improving creativity and innovation based on the Beatles’ creativity and team work:
1. Eight Days a Week — Face Time: Invest in and build face time between team members well before they are asked to pitch to a client.
2. Getting Better — Evolving Your Songs: Evolve your “songs” and bring the same level of ideas, new perspectives, excitement, and enthusiasm to your hundredth meeting with a client that you brought to the first.
3. Nowhere Man — Practicing Humility: Cultivate humility and self-effacement in your dealings with others, especially when you’re on the heels of great success.
4. Ob-La-Di, Ob-La-Da — Using Humor to Connect: Use humor, especially self-deprecating humor, to ease tensions, show you are human, and create an emotional connection with colleagues and clients.
5. With a Little Help from My Friends — A Role for Everyone: Help team members become brands-within-a-brand by giving them a song — an idea or proposal — that will help them to shine.
6. Here Comes the Sun — Honing Your Opening Measures: Carefully craft the first 60 seconds of all your communications — the opening measures of your songs — to command your audience to listen.
7. P.S. I Love You — Liking Your Public: Show your public — your clients, in every interaction, that you truly like them.
8. Two of Us — Sharing the Credit: Create a one-for-all, all-for-one culture by fostering a “Lennon/McCartney” equal-credit environment for teams.
9: Revolution — Having Conviction: Make sure your communications resonate with passion, belief, and sincerity — with conviction — if you want to be noticed by busy executives.
10: I Need You — Greatness from Differences: Put exceedingly diverse professionals on the same team, mix specialists with generalists, and foster friendly competition to produce the best ideas.
Andrew Sobel is a leading authority on building client relationships and is the author of business bestsellers Making Rain: The Secrets of Building Lifelong Client Loyalty and Clients for Life: How Great Professionals Develop Breakthrough Relationships. His Beatles Principles article first appeared in the Spring 2006 issue of Strategy+Business.
Tom Suddes tackles the increasing dissonance between the archaic goals of typical not-for-profits and the realities of business. Suddes challenges us to think differently about these organizations.
Suddes sights Tim Kight’s “Every organization is perfectly designed to get the results they are getting,” and Einstein’s definition of insanity: “Doing the same thing over and over and expecting different results,” as inspiration for change.
Stop defining in the negative (not– non-); focus on impact.
Let impact drive the income. Change the goal of the organization from fundraising to increasing size and scope of impact.
Ask for whatever it is that you want to accomplish. Just ask for help. Just ask for involvement. Just ask for feedback. Just ask questions.