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6 02, 2009

Delivering on the Promise of Nonprofits

Fri, Feb 6, 2009|Filed in: Bookmarks|Topics: , , |Comments Off on Delivering on the Promise of Nonprofits

From Harvard Business Review: Nonprofit leaders face unique challenges in achieving results, but a growing number are showing it can be done — by rigorously confronting questions related to strategy, capital, and talent. · Go to Delivering on the Promise of Nonprofits →

11 07, 2008

Extreme Usability: How to Make an Already-Great Design Even Better

Fri, Jul 11, 2008|Filed in: Bookmarks|Topics: , |Comments Off on Extreme Usability: How to Make an Already-Great Design Even Better

From Jakob Nielsen: The 1% of websites that don’t suck can be made even better by strengthening exceptional user performance, eliminating miscues, and targeting company-wide use and unmet needs. · Go to Extreme Usability: How to Make an Already-Great Design Even Better →

19 07, 2007

Asking customers what they think has long-term benefits

Thu, Jul 19, 2007|Filed in: Bookmarks|Topics: , |Comments Off on Asking customers what they think has long-term benefits

From 1to1: A new study released today from online customer satisfaction firm Foresee Results, finds that the availability of online customer reviews on a retail Web site boosts overall satisfaction with the Web site, loyalty, and likelihood to buy onlin · Go to Asking customers what they think has long-term benefits →

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