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17 07, 2014

The why and the how of organizations that deliver great experiences

Thu, Jul 17, 2014|Filed in: Bookmarks|Topics: , , , |Comments Off on The why and the how of organizations that deliver great experiences

From Peterme: As companies embrace the need to take user experience seriously, often their first step is to build out a “UX department.” However, the reality is that user experience is a phenomenon that emerges from an entire organization’s activities, not just the efforts of one team. There are (at least) six components that need to be aligned throughout the organization, which I’ve grouped into “The Why” and “The How”. · Go to The why and the how of organizations that deliver great experiences →

13 03, 2014

Apple faces life as a mature company

Thu, Mar 13, 2014|Filed in: Bookmarks|Topics: , , |Comments Off on Apple faces life as a mature company

From Knowledge@Wharton: Apple delivered a successful run of historic innovations and positive financial statements under storied CEO Steve Jobs. But now the company — and Jobs’s successor, Tim Cook — must adjust to a new reality. · Go to Apple faces life as a mature company →

31 03, 2013

Is giving the secret to getting ahead?

Sun, Mar 31, 2013|Filed in: Bookmarks|Topics: , , |Comments Off on Is giving the secret to getting ahead?

From NY Times Magazine: Organizational psychology has long concerned itself with how to design work so that people will enjoy it and want to keep doing it. Traditionally the thinking has been that employers should appeal to workers’ more obvious forms of self-interest: financial incentives, yes, but also work that is inherently interesting or offers the possibility for career advancement. Adam Grant’s research, which has generated broad interest in the study of relationships at work and will be published for the first time for a popular audience in his new book, “Give and Take,” starts with a premise that turns the thinking behind those theories on its head. The greatest untapped source of motivation, he argues, is a sense of service to others; focusing on the contribution of our work to other peoples’ lives has the potential to make us more productive than thinking about helping ourselves. · Go to Is giving the secret to getting ahead? →

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